What Gets Deleted
When you request account deletion, the following data will be permanently removed from our systems:
- Your account profile — name, email address, and profile photo linked via Google Sign-In
- Subscription records — purchase tokens, subscription status, and billing history stored in our database
- Trial information — trial start date and usage records
- App preferences — theme settings, onboarding status, and any locally stored preferences
⚠️ Account deletion is permanent and cannot be reversed. You will lose access to any active subscription or remaining trial period.
Before You Delete
Please make sure to complete these steps before requesting deletion:
Cancel Your Subscription
If you have an active subscription, you must cancel it separately through Google Play. Deleting your InfoWine account does not automatically cancel your Google Play subscription.
📱 To cancel: Open Google Play Store → Menu → Subscriptions → InfoWine → Cancel Subscription
Data Retention
After your deletion request is processed:
- All personal data is deleted within 30 days
- Anonymous, aggregated analytics data may be retained (this data cannot identify you)
- Data required by law for financial/tax records may be retained for the legally required period
How to Request Deletion
You can request account deletion using any of the following methods:
-
Email Us Directly Send an email to mobildevelopment@infowine.info with the subject "Account Deletion Request". Include the email address associated with your Google Sign-In.
-
We Verify Your Identity For your security, we'll confirm that the request is coming from the account owner by verifying the email address linked to your account.
-
Deletion Is Processed Once verified, your account and all associated data will be permanently deleted within 30 days. You'll receive a confirmation email when the process is complete.
Ready to Delete Your Account?
Click the button below to send us an account deletion request via email.
Request Account Deletion✉️ You can also email us directly at mobildevelopment@infowine.info
Questions?
If you have any questions about the account deletion process, data retention, or your privacy rights, please don't hesitate to contact us:
- Email: mobildevelopment@infowine.info
- Website: infowine.info
For more information about how we handle your data, please see our Privacy Policy.